SBC
The Session Border Controller is the device that connects your carrier line to Microsoft Teams. Our articles cover its role, the situations in which it is required, and the pitfalls of setting it up.
-
01AudioCodes
NexTeams365 — a telephony management platform for Microsoft Teams
Once you exceed a few hundred users Teams, manual provisioning via PowerShell and tracking number ranges in Excel are no longer feasible. Here’s what we built instead.
Reading time: 3 min
Read the article -
02AudioCodes
Integrating Contact Centers with Microsoft Teams : Understanding the Models, from Power to Unify
Introduction At Lambert Consulting, we help companies integrate contact centers with Microsoft Teams to optimize communications and the customer experience. Microsoft’s recent announcement of the Unify model marks a milestone…
Reading time: 4 min
Read the article -
03AudioCodes
What's new with Direct Routing Teams?
Microsoft's Direct Routing Microsoft Teams continues to evolve to provide users with enhanced features and improved reliability. Here are the key recent updates: Update to the Network Efficiency Ratio (NER) calculation Since…
Reading time: 3 min
Read the article -
04AudioCodes
Migration from Skype for Business to Teams
As part of Microsoft's efforts to reduce the number of tools that perform similar functions in Office 365, Microsoft Teams is now on par with Skype for Business. This is indeed a significant milestone, as it means that…
Reading time: 6 min
Read the article -
05Microsoft Teams
What is Operator Connect ?
With the growing popularity of hybrid work environments and the expansion of Microsoft Teams, many organizations are looking for quick and efficient ways to connect their Microsoft Teams deployment to PSTN (telephone carrier) to enable…
Reading time: 2 min
Read the article -
06AudioCodes
Connect Your SIP Phones to Microsoft Teams Phone System – SIP Gateway Generally Available (GA)
Although Microsoft Teams phones offer the richest and most comprehensive Teams experience, Microsoft recognizes that many customers have already invested in IP phones. To help customers take advantage of their…
Reading time: 2 min
Read the article -
07Azure Communication Services
Microsoft Azure Communication Services (CPaaS)
Microsoft Azure Communication Services, the CPaaS (Communication Platform as a Service) platform that powers Microsoft Teams, has now reached "Generally Available" status, which means it is now supported…
Reading time: 2 min
Read the article -
08AudioCodes
New Calling Features on Microsoft Teams
In this article, we summarize the recent improvements to telephony on Microsoft Teams that make it easier for organizations and their employees to strengthen existing relationships and build new ones with a quick phone call. Boost your…
Reading time: 6 min
Read the article -
09AudioCodes
Should you move all or part of your phone service to the Cloud? Yes, but not without experts at the helm.
In this article, we'll discuss the importance of telephony design in Cloud carried out by experts. Right now, telephony design may not be at the top of your priority list, but if you happen to have…
Reading time: 3 min
Read the article -
10Microsoft Teams
Ribbon EdgeMarc 6000 Review
As you know, Ribbon SBC 1000/2000, SWElite, and other models are compatible with Teams. But there is another model that recently joined the Ribbon portfolio that is also certified with Teams —the EdgeMarc. Here, we’ll review the EdgeMarc 6000 model. This mo…
Reading time: 1 min
Read the article

