All of Our Technologies
Fifty-five entries, and the page that goes with each oneYou probably arrived here with a name in mind—one you saw in a proposal, an audit report, or a message from your service provider. This index brings together Microsoft technologies and our partners’ solutions that we deploy in French-speaking Switzerland, provides a brief description of what each one does, and takes you directly to the page that covers it. Names that have changed are listed with the old name next to the new one.
Behind this list are two teams and a glossary
If you know the name, the search field will find it. If you want to find out first who does what here, or if you're not familiar with the term, there are three other ways to go about it.
What Needs to Work Every Morning
Servers, external hosting, identities, workstations, email, and phone systems. Everything that remains invisible as long as it keeps working.
The Infrastructure and Cloud ApplicationsCustomer Relations and Your Business Applications
The quote, the claim, the history, and the call—all on a single form. And the development of features the publisher hadn't anticipated.
The Business Solutions Department The Word No One Explained to You168 industry terms, clearly defined
An acronym you see in a quote, an abbreviation you hear in a meeting. The glossary explains what the term means and how it affects you—without using any other acronyms in the definition.
Open the glossaryWorkstation and7-entry fleet
Your employees' computers and phones: how they are set up, how they stay up to date, and how to shut everything down when someone leaves. This is an area where saving an hour per new hire adds up to weeks over the course of a year.
We register your devices and mobile phones, set up apps and compliance policies, and provide centralized management of your entire fleet—including personal phones—without seeing any private information.
What We Do With It Configuration ManagerFormerSCCM, former MECMDeploying systems, software, and patches to equipment located on your premises. This is still the only solution for a workstation that never connects to the Internet, a shop floor machine, or a closed network.
What We Do With It Co-managementMake yesterday's console and today's console work together, workload by workload, without starting from scratch and without reinstalling a single workstation.
What We Do With It Windows AutopilotA new computer that sets itself up automatically the first time it’s connected, whether at the employee’s home or at the office. No one has to go through IT, and the box is shipped directly to the employee.
What We Do With It Windows 11The transition to the current version: the hardware inventory that will follow, verifying the compatibility of your business applications with their vendors, and a phased rollout rather than a one-time, all-at-once change.
Position Management Desktop as a ServiceVirtual DesktopA workstation delivered from an external hosting environment, for uses where this is appropriate: a temporary employee, a contractor, a remote site with a poor connection, or an application that needs to remain close to its data.
What We Do With It Admin by RequestAdministrative privileges granted for a specific task and for a specific duration, with an audit trail. No one works all day with the ability to delete everything, and no one waits two days to install a driver.
What We Do With ItIdentity andSecurity: 7 entries
It is through the directory that we enter your home, and so it is there that everything holds together—or falls apart all at once. An account that opens upon arrival and closes on the day of departure, and rights that are earned rather than retained.
A single location where an account exists. We synchronize the identities that remain on-site with those Microsoft 365 in one direction only, take inventory of service accounts, and ensure that when an employee leaves, their access is truly revoked.
What We Do With It Multifactor AuthenticationEntra MFAThe second factor is enforced as a rule rather than granted as an exception, with special cases addressed: service accounts, offices without phones, and external service providers.
What We Do With It Conditional AccessEntra Conditional AccessWho, using what device, from where, to achieve what. Written once as a rule instead of being granted a hundred times as an exception—and tested before being imposed, so as not to hold anyone up on a Monday morning.
What We Do With It PKIPublic-Key InfrastructureYour own certificates: device identity, digital signatures, encryption, and password-free network access. A PKI A poor start takes ten years to fix; this is a project you do once and do right.
What We Do With It Data ProtectionDLPIdentify what shouldn’t be shared, then prevent it from being shared: a credit card number in an email, a payroll file uploaded to a public shared folder. Organization first, rules second.
What We Do With It FortiGateFirewall NGFWNext-generation firewall protection at your sites and between them, including remote access and filtering. Installed, connected, documented—and rules written so they’ll still be readable three years from now.
What We Do With It AvePointBackup and governance of Microsoft 365 : What the platform does not store on your behalf, and what it takes to recover a deleted site or mailbox long after the retention period has expired.
What We Do With ItServers, Hosting, and BusinessContinuity—6 entries
The question is almost never whether to switch to Microsoft. Some workloads benefit from the move, while others end up costing more each month than they did in a server room. We know how to set up both, and that’s what allows us to address each workload individually.
Migration servers, applications, and data, with the three-year operating cost compared to that of your data center. The compatibility of each business application is verified with its vendor before any timeline commitments are made.
What We Do With It Azure Stack HCIHyperconvergence in your facility, managed from Azure. For workloads that need to remain on-premises—due to latency, industry regulations, or a PLC—without sacrificing a single management console.
What We Do With It Cloud hybridDecide on a case-by-case basis what goes and what stays, rather than all or nothing. Two scenarios with figures side by side: the purchase price carries less weight than that of the tenth month, and it is the latter that determines the outcome.
What We Do With It SCVMMVirtual Machine ManagerManaging a virtualized infrastructure on-premises: hosts, networks, and machine templates. Many environments still rely on it, and it performs its role very well.
What We Do With It SCOMOperations ManagerMonitoring the status and performance of your servers and services. So that an alert is sent before a user calls, and so that we can explain what happened last week at 3:00 a.m.
What We Do With It Azure IoTConnecting equipment and transmitting their measurements: a meter, a sensor, a production machine. The work involves less data collection than deciding what to do with the data.
What We Do With ItMessaging andCollaboration: 6 entries
No one will praise you for having a messaging system that works. Yet this is the layer whose failure becomes apparent within four minutes—and the one that comes into play every time companies engage in business negotiations.
The platform configured, the packages and files migrated, and coexistence during the transition. And choosing a license that fits what you’ll actually be using—which is often the project’s first cost savings.
What We Do With It ExchangeServer-based and onlineEmail, calendar, and contacts. We handle migrations, coexistence setups, and the transition from versions reaching end-of-support—this isn’t something you can just wing three months before the deadline.
What We Do With It SharePointServer-based and onlineThe intranet, libraries, permissions. And above all, the resumption of file sharing that has grown over the past fifteen years: it’s the organization that takes time, not the copying.
What We Do With It OneDriveAn employee’s files—synchronized, traceable, and recoverable on the day they leave. With a clear distinction between what belongs to the company and what belongs to the individual.
What We Do With It Microsoft TeamsTeams, channels, meetings, and rooms. This is also where phone service comes into play, and it’s the task that requires the most preparation: it involves the carrier, phone numbers, and emergency calls.
Telephony in Teams Migration from tenantTenant to tenantBringing two environments together Microsoft 365 when two companies merge into one, or to split one off during a divestiture. Without causing anyone to lose a single day, and without any email addresses ceasing to receive messages.
What We Do With ItTelephony andVoice: 10 inputs
Our oldest business area—and the only one where we are not merely integrators: we develop our own operating platform. Integrating voice into a collaboration platform is simple in theory; in practice, it requires an operator, redundant controllers, a numbering plan, and emergency call handling.
Telephony in Teams : numbering plan, keeping your numbers, connection to the carrier of your choice, emergency calls, and written call queues with people who answer the phone.
What We Do With It NexTeams365Our platformDeploy, manage, and scale Voice-over- Teams s without hand-written scripts. We designed and developed it because we lacked the operational tools for our own projects.
Explore the platform 3CXGold PartnerA full-featured phone system—whether hosted on your servers or hosted externally—with video and live chat. This is often the right solution when Teams isn’t, and we can do both.
What We Do With It Skype for Business Server SEThe version still supported by Microsoft, for environments that need to remain on-premises. We'll install it, maintain it, and prepare the next steps when you're ready — not before.
What We Do With It Migration telephone switchboardPBX, VoIP, UCMigrate from an end-of-life PBX to Voice over IP and then to unified communications. Your phone numbers are retained, and the old system remains active until you approve the migration.
What We Do With It Migration since CiscoSwitching from Cisco Call Manager to Teams : a list of extensions and call forwarding rules, coexistence during the transition, and the switchboard operators’ routines being reinstated one by one.
What We Do With It AudioCodesSession controllers, SBCThe device that connects your telephone system to the carrier, which must be configured with redundancy to avoid becoming the sole point of failure for the entire voice network. We size, install, and maintain them.
What We Do With It Ribbon CommunicationsEx-SonusThe other family of session controllers that we use. Knowing how to install two rather than just one allows us to advise you on your specific setup, rather than on the one we’re familiar with.
What We Do With It Hybrid TelephonyPart of the voice is at Microsoft, part remains within your organization, and the two are communicating with each other. This has been the reality for most companies for the past two or three years.
What We Do With It Call RecordingWhen required by law or your industry: recording, retention, who can listen to it again, and what you need to be able to show an auditor. Along with the associated call statistics.
What We Do With ItContact Centers:5 entries
Four solutions that we integrate, two of which we deploy most often. Microsoft certifies them according to three connection models, and it is the model—not the list of features—that determines who handles the calls, where the calls are logged, and what happens in the event of an outage.
Four questions are key, and the product name comes later. The three connection models are laid out side by side, along with what each one entails in the event of an outage. Start here if you’re not yet sure which provider to consider.
Compare the four Luware NimbusExtend ModelCall and task routing, the agent console, and compliant recording, all without the agent having to leave Teams. A Swiss software provider based in Zurich, certified by Microsoft for contact centers. It’s one of the two solutions we deploy most often.
What We Do With It Dynamics 365 Contact CenterUnify ModelMicrosoft's own contact center: end-to-end omnichannel support, Copilot agents at the first level, and seamless integration with customer records. It works with Dynamics 365 Customer Service as well as with the management software you currently use. The other solution we implement most often.
What We Do With It AudioCodes Voca CICUnify ModelFor organizations that want a contact center up and running quickly, without launching a six-month project: rapid deployment, voice-controlled voice server, low entry cost. From the same manufacturer as the session controllers we already install.
What We Do With It Anywhere365Extend ModelComplex environments: multiple sites, multiple languages, multiple entities within the same tenant. This is where it shines, and it’s also why it requires careful planning before deployment.
What We Do With ItBusiness Applications, Data, andAI—8 entries
What sits on top of the infrastructure: customer relations, service, sales processes, and the development of features the vendor didn't anticipate. That's the job of our second department.
An overview, and four jargon-free questions to help you figure out which app to start with. No one knows this from the start, and getting the order wrong costs more than choosing the wrong tool.
View the product line Dynamics 365 SalesCRMA sales file that draws on existing data—an email that was sent, an offer opened four times without a response—rather than requiring your salespeople to fill out twenty fields. Filling out the form is a design issue, not a tool issue.
What We Do With It Dynamics 365 Customer ServiceThe case becomes the unit of work: one owner, one deadline, a history, and a knowledge base behind it. A deadline that no one tracks is a promise made to your client and no one else.
What We Do With It Dynamics 365 Customer InsightsFive systems, eighty thousand lines, and no one can say how many actual people that represents. The challenge lies in the reconciliation rules: which field takes precedence, what counts as a duplicate, and who makes the final call.
What We Do With It Power AppsAnd DataverseThere’s always one process that doesn’t fit into any category, and it lives in a file named after its author. We’re turning it into an application: same data, but with roles, a history, validation, and mobile functionality.
What We Do With It Microsoft CopilotCopilot isn’t the issue: what your teams are no longer doing is. And the first priority isn’t AI—it’s cleaning up access rights. Copilot doesn’t create security breaches; it reveals the ones that already existed.
What We Do With It Copilot StudioAssigning an entire task to an agent: a digital assistant with a scope of work, permissions, a supervisor, and a defined point at which it hands off to a human. The first task is chosen because it is frequent, tedious, and verifiable.
What We Do With It Microsoft Foundry and Foundry LocalThe Microsoft platform for building and running models: in Azure, or on your premises with Foundry Local, on a workstation or a server Windows Server 2025, or Azure Local. This is what allows private artificial intelligence to remain within your datacenter.
What We Do With It Azure AI Document IntelligenceThe service that reads a scanned invoice, contract, or form and extracts the data, along with a confidence score for each field. The start of a document processing workflow that eliminates the need for manual data entry, while still requiring human validation.
What We Do With It Application ModernizationA business-critical application written twenty years ago, whose developer has since left. We’re taking it over: integration, web services, a redesigned interface, and the calculation logic kept separate to ensure it remains testable.
What We Do With ItEquipment andTerminals: 6 Inputs
Buying equipment is easy. Sizing it for your environment, setting it up, and getting it up and running is a specialty. We are Dell Technologies Gold Partner, from workstations to datacenter, and we deliver to your locations, both in Switzerland and abroad.
Servers, storage, networking, hyperconvergence, and data protection—all the way to a vault that can no longer be modified. Configured and tested before delivery, with managed warranties.
View the product line Dell WorkplaceLaptops, desktop computers, monitors, workstations, and docking stations. The system image and applications are pre-installed before delivery: when you open the box, you’ll find a computer ready to use.
What We Do With It Dell AI Factory with NVIDIAPowerEdge servers with NVIDIA graphics processors, storage, and networking—all configured to run models on-premises. Sized based on the specific use case as determined by prototyping, never based on a catalog.
What We Do With It Phones and HeadsetsDevices certified for the platform you use—and that’s the detail that determines adoption: a poorly chosen headset will drive everyone back to their personal cell phones.
View terminals SpectralinkDECT over IPThe cordless phone that tracks a person throughout an entire building: an industrial site, a hospital, a warehouse. Places where the wireless network isn't sufficient and where the call must not drop between two access points.
What We Do With It Meeting RoomsVideo and AudioA room where the meeting starts with the push of a button, and where remote participants can hear those in the back. The equipment is chosen based on the room’s actual size, not on the catalog.
What We Do With It RoomzKnow which room is actually available—not just reserved. Swiss publisher, a wireless banner at the door, and occupancy metrics that finally tell you exactly how many rooms you need.
What We Do With ItThat name isn't in the index yet
It may have been renamed since then: the glossary tracks twelve product name changes. It may also be a technology we don’t support—in which case we’ll say so frankly, and we’ll tell you who does support it.
Ask ourselves if we're treating her that wayA product can't do anything on its own
The same license can result in an environment that you control or one that you are at the mercy of, depending on how you set it up from the start. Here are the six tasks that make all the difference, and each one is ordered separately.
What goes where, and what depends on what
What happens when a product reaches end-of-life, what no longer has an owner, and the compatibility of each business application—which must be requested from its vendor, not assumed. This is the step that failed projects skipped.
Two quantified scenarios, over three years
Side by side, one payment at a time. The purchase price weighs less heavily than the cost of the tenth month, and it’s the latter that makes the difference. That’s where you make the only decision that truly belongs to you.
In batches, the old version is left online
In the agreed-upon windows, the previous environment is maintained until you approve it. The rollback is planned and tested before starting—it isn't improvised at two in the morning.
Enabling tools that were previously unaware of each other to communicate with one another
Integrations, web services, automation of processes that are still done manually, and custom business applications written when no off-the-shelf solution is available. The calculation rule is maintained separately, making it testable.
Protecting the Environment When No One Else Is Thinking About It
Monitoring, patches, planned version upgrades rather than unexpected ones, on-call support if your business doesn't shut down at night. Support provided from French-speaking Switzerland: no one has to open a ticket on the other side of the world.
An engineer on your team—if you stay in the driver's seat
Systems, networks, telephony, or business applications, for a fixed term. We have been authorized to provide services on a contract basis since 2018.
Several of these entries represent two opposing solutions to the same need
Teams and 3CX. A server room at your location and Microsoft 365. Off-the-shelf software and a custom-built application. Our ability to do both is what allows us to advise you on your challenges and goals rather than on what we know how to sell — and a service provider who can only offer one of these two solutions will always claim that it’s the one you need. This holds true: ask us for references from both sides.
What This Index Does Not Include
Two families are intentionally missing. I might as well say it here rather than at the third meeting: a service provider that claims to cover everything doesn't cover anything properly.
Finance, logistics, and field services: We connect them without implementing them
Business Central, Finance and Operations, Field Service, and Project Operations fall under a different line of business than ours, and we will not sell them on their own: that would be promising you a specialty we do not have. On the other hand, integrating them with your customer relationship management system is one of our most common tasks —your orders, inventory, and invoices are all visible from the customer record, without any duplicate data entry.
The Business Solutions DepartmentTechnologies from a previous generation: We no longer accept new projects for them, but we know how to help you resolve any issues you may have.
Ten or fifteen years ago, we installed load balancers, network accelerators, and call centers from a bygone era. We no longer include them in this index because we wouldn’t take on a new project involving them, and saying so is more honest than extending the list. If you’re currently operating one of these systems and are looking for a way to phase it out, that’s exactly what we do: phasing out outdated technology is one of the projects we undertake most frequently—and often on systems we didn’t install ourselves.
Our Nine Service AreasTell us the name, and we'll tell you what it means
A technology on this list—or one that isn’t. Describe what you have and what you want to achieve: we’ll come back with a scope, a workload, a timeline, and specific deliverables. And if it’s a bad idea, we’ll tell you that, too.
Requesting a quote does not commit you to anything. The as-built survey and the design studies, however, are part of the scope of work: they are what determine everything else. What we are happy to offer, on the other hand, is a meeting with the engineers who will be doing the work.

