Call Center & more
On this page you will find all the products or solutions dedicated to your contact centre / call centre compatible with Skype for Business !
#CallCenter, #ContactCenter, #SkypeForBusiness
MaxACD clients Skype for Business clients provide a unified desktop application for agents and supervisors. Call waiting and automatic call distribution, interactive voice response (IVR), real-time history and reporting, and remote agent support.
#ComputerTelephonyIntegration, #Dynamics 365, #DynamicsCRM
CTI (Computer Telephony Integration) is an application that allows you tointegrate your phone calls from applications like SfB with Dynamics 365. Incoming and outgoing calls are automatically linked to the application and allow the creation of events. Other functions such as the advanced search allows you to search for projects, customers, contacts, opportunities, etc.
#Attendant, #SkypeForBusiness, #ConsoleOperator
A powerful operator station, allowing fast, efficient and simple handling of a large number of calls. Easy to use, with a host of intelligent features for smooth and efficient call handling.
#Attendant, #SkypeForBusiness, #ConsoleOperator
Attendant Pro which is a console that allows easy management of multiple calls. A simple, native client adoption with scalable potential. The console is really simple, it is an evolution of the client Skype for Business.
Looking for the right partner for your future integrations? Look no further.
Lambert Consulting - Experienced engineers on market leading products
#SkypeForBusiness, #SkypeEnterprise, #SfB, #S4B
Are you looking for a reliable Unified Communications solution that is natively integrated with your Microsoft tools?
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