Microsoft Dynamics 365
Turn your customer relationships into sales!
Sell better and faster with Dynamics 365 for Sales. This solution integrates digital intelligence into every transaction so you can anticipate your customers' needs and provide them with a personalised service that strengthens the relationship and increases sales.
Grow your business in a frustrating way
Use integrated digital intelligence and automated business processes to maximise revenue and minimise acquisition costs.
Optimise your sales by focusing on the essentials
Optimise the performance of your sales team by reducing unproductive tasks and helping your salespeople focus on the essentials.
Work more efficiently to succeed faster
Close sales faster through efficient working methods, collaboration and the use of contextual information from your sales management software.
Benefit from smarter business features
Usable data
Empower your sales team with predictive analytics, digital intelligence and automated lead scoring. Plus, with signals from the Sales app and Office 365 that help them assess their customer relationships, your team can leverage all the tools they need to decide what to do next.
Personal involvement
Draw on the knowledge and experience of your team through customised meeting minutes, events and business documents with real-time collaboration features. Use OneNote in sales management software to take notes and share your work.
Customer management
Help your sales team focus on the right leads, contacts, and opportunities while growing your sales pipeline. Dynamics 365 for Sales provides you with data from social networks, up-to-date company information and an integrated sales process to help your salespeople know when and how to engage with customers.
Sales performance
Motivate your sales team with a perfect combination of information and collaboration. Easy-to-use dashboards allow you to set meaningful goals and monitor results. Built-in help allows you to adjust your team's behaviours based on best practices. In addition, gamification promotes positive competition.
The services we offer
...and for which we are regularly called upon!
-
Audit with proposal force to go or not to the Cloud,
-
Audit with proposals for a migration of your Server OnPremise Microsoft Dynamics CRM to a hosting provider,
-
Full integration of the Dynamics 365 solution,
-
Business analysis and drafting of specifications,
-
Documentation.
References
To the delight of our customers we have upgraded their ageing telephony systems to new collaborative solutions.
Multinationals / Large companies
For 29 years, we have been supporting major international groups in the deployment of ICT solutions. Our rigorous approach and in-depth knowledge of most Microsoft tools enable us to bring you real added value in your deployments.
Medium-sized companies
Our extensive experience in deploying Microsoft solutions in multinationals is welcomed by smaller companies who understand the benefits of working with a strong partner. The total cost and time to implement their projects is reduced.
Let's go further together!
When challenges are difficult to handle internally, it is best to call in a specialist. An external assessment can be of great help. It will be able to guide you in the realisation of your project and give you recommendations.
Our published projects on Dynamics 365
Migration telephony on Microsoft Teams and Contact Center Nimbus Luware
Initial situation The customer was struggling with an aging telephony system and contact center that no longer met their needs and requirements. They were looking for a more stable and robust solution, a teleworking-friendly telephony system, a modern call recording system, and advanced features for their contact center.
Access ERP data from the Dynamics 365 CRM platform
Initial situation Our client manages a multitude of data including customer information, product range, stock management, sales prices, deliveries and invoicing. They already use a Sage ERP system that handles all accounting and financial management, sales, distribution and procurement functions. [...]
Unifying the work of employees with Dynamics 365 CRM
Initial situation Our client needed to manage all their patient files but had no professional tools to allow them to have a complete follow-up of a file. This was causing too many delays due to problems with synchronisation of information, numerous errors and an accumulation of paperwork. Aim The aim was to optimise the management and follow-up of clients [...]