In the dynamic landscape of corporate communications, Contact Centers play a crucial role in delivering quality customer experiences. Among the leading solutions, Luware, Anywhere365 and Voca from AudioCodes stand out for their seamless integration with telephony on Microsoft Teams. Lambert ConsultingAs a benchmark expert, AudioCodes' [...]
Digital transformation has radically reshaped the way companies communicate and collaborate. The emergence of unified communications solutions, such as Microsoft Teams Phone, offers significant advantages for enterprise telephony. In this article, we explore the compelling reasons why migration to Microsoft Teams Phone is a strategic step for [...]
This is a very topical subject. And yet, it has been occupying data processing and computer specialists for a long time. A first article on the subject here. I wanted to take up this subject, which is the subject of much discussion. There is a lot of talk about AI these days, especially with the media coverage of ChatGPT, which seems to change our perception of the [...]
Prior to cloud, on-site storage was the only option for most companies. However, times are changing, with many companies adopting a " cloud-first" attitude. According to a survey of 196 IT managers, 79% are now engaging in cloud projects. In addition, 58% of users of a cloud-based system are now [...]
As part of Microsoft's efforts to reduce the number of tools that do similar things in Office 365, Microsoft Teams is now on par with Skype for Business. This is indeed an important step, as it means that organizations can now move to the new platform without having to sacrifice [...]
Digital transformation is an imperative for all businesses. We help companies develop their digital plans across different business areas. As digital transformation consultants, we create change that matters and transform businesses by combining technology with our industry expertise. Digital transformation to stay relevant and competitive The [...]
The SharePoint 2019 hybrid environment architecture from Lambert Consulting provides flexibility and the ability to store sensitive and highly confidential content on-premises in your own data center while storing collaboration or non-sensitive data in a public cloud such asOffice 365, SharePoint Online, Microsoft Azure or AWS. [...]
Microsoft recently announced the general availability (GA) of Microsoft Entra Permissions Management, formerly CloudKnox, as part of the Microsoft Entra portfolio. Permissions Management is available today as a standalone solution, priced at USD 125 per resource per year. Supported resources include compute resources, container clusters, [...]
Unique Names and Exchange History Microsoft announced in MC365786 (30 April) that it will start rolling out this change to tenants at the end of May. On 13 April, the Exchange development group announced a change that took a small chunk out of the product history. Microsoft wants to change the [...]
Conditional Access is one of Microsoft's most powerful security features and the core engine of their Zero Trust architecture. In our opinion it should be the foundation of any Zero Trust strategy for organizations based on cloud. However, if you don't understand how conditional access works, it could bring you a [...]