In this article, we will talk about the importance of expert-driven telephony design on Cloud .
Currently, telephony design may not be at the top of your priority list, but if you have decided that your organization needs to modernize its telephony and migrate some or all of your voice to cloud, you need to pay special attention to it.
There are several advantages to moving your telephony to Cloud, one of the most compelling reasons to move your voice to cloud is that you can reduce your total cost of ownership. To achieve this, you need to avoid what can be hidden costs and risks.
And only expert-driven telephony design will help you do that.
- What will you be charged for, day after day, once you move your voice to cloud?
- Each site/country has its own subtleties that need to be taken into consideration. Perhaps you cannot actually use the VoIP services in country "A"? What is the compliant approach to handling emergency calls in site/country "B"?
- How could you reduce the loss of productivity of your teams if your Internet/Microsoft 365 connectivity was to fail?
- How can I optimise the cross-site/country audio streams, no matter where my user is located, so that the quality of their PSTN calls remains good?
Whatever the factors, we take everything into account.
Without a cautious approach in mind, you will be confronted with vendors and integrators that offer only a simple telephony design on Cloud. While the proposed design may be interesting, it will not take into account usage. You may find it perfectly feasible now, but it will certainly not be finely tuned to your organizational needs.
This will inevitably lead to pitfalls and problems in the medium to long term. If you simply stick to 'off-the-shelf' models/offers, you will more than likely end up with a solution that requires adjustments and additional considerations that have not been costed. And these are likely to be expensive to mitigate.
The design of your telephony driven by our experts will ensure a customised solution, perfectly adapted to the needs of your organisation. This approach will ultimately reduce your costs and your total cost of ownership.
We work in partnership with your teams IT/telephony
What makes us unique as a supplier is that we bring together in Lambert ConsultingWe have the largest number of the best Microsoft telephony specialists in the French-speaking part of Switzerland (10+ years of experience), to work closely with your IT and telephony teams.
We have developed telephony concepts around Microsoft solutions Teams and Skype for Business for companies with up to 16'000 users at more than 200 sites/branches worldwide. These included co-existence with existing PBX , implementation of high availability and/or survivability solutions in case of failure due to loss of internet/SIP Trunk/connection with Microsoft 365.
We are regularly recommended for the very high quality of the services we provide. We also work closely with major Swiss operators and other major players in the telephony sector.
Whether your company has a few hundred users or several thousand, we can really consider the specifics of your situation and accompany you throughout your journey towards telephony on the Cloud.
Let's go further together!
If you have a question or a suggestion, we are at your disposal to answer it by email or by phone.