AudioCodes

NexTeams365 — a telephony management platform for Microsoft Teams

Once you exceed a few hundred users Teams, manual provisioning via PowerShell and tracking number ranges in Excel are no longer feasible. Here’s what we built instead.

Integrating Contact Centers with Microsoft Teams : Understanding the Models, from Power to Unify

Introduction At Lambert Consulting, we help companies integrate contact centers with Microsoft Teams to optimize communications and the customer experience. Microsoft’s recent announcement of the Unify model marks a milestone…

What's new with Direct Routing Teams?

Microsoft's Direct Routing Microsoft Teams continues to evolve to provide users with enhanced features and improved reliability. Here are the key recent updates: Update to the Network Efficiency Ratio (NER) calculation Since…

Migration from Skype for Business to Teams

As part of Microsoft's efforts to reduce the number of tools that perform similar functions in Office 365, Microsoft Teams is now on par with Skype for Business. This is indeed a significant milestone, as it means that…

Connect Your SIP Phones to Microsoft Teams Phone System – SIP Gateway Generally Available (GA)

Although Microsoft Teams phones offer the richest and most comprehensive Teams experience, Microsoft recognizes that many customers have already invested in IP phones. To help customers take advantage of their…

New Calling Features on Microsoft Teams

In this article, we summarize the recent improvements to telephony on Microsoft Teams that make it easier for organizations and their employees to strengthen existing relationships and build new ones with a quick phone call. Boost your…

Should you move all or part of your phone service to the Cloud? Yes, but not without experts at the helm.

In this article, we'll discuss the importance of telephony design in Cloud carried out by experts. Right now, telephony design may not be at the top of your priority list, but if you happen to have…

Adding DECT to your Skype for Business with Audiocodes SPS

Audiocodes, KEMP, Fortinet, Zyxel network device management with Ansible

Microsoft Teams Direct Routing

Your Unified Communications solution will Office 365 will make the most of the “Bring Your Own Trunk” solution, also known as Direct Routing. This time it’s for real—Microsoft is releasing the “Direct Routing" feature on its Teams , which will allow…