Dynamics 365 - Customer Insights
Know your customers like never before with Dynamics 365 Customer Insights.
Gain AI-based marketing insights and create personalized customer journeys. Use multi-channel messaging to engage your customers where they already are, making lead nurturing fluid and natural.
As a leading Microsoft Dynamics partner in Switzerland, we offer comprehensive services around Dynamics 365 Customer Insights: implementation, upgrades, consulting and support. No matter where you are in your Dynamics journey, we're here to support you every step of the way.
What is Dynamics 365 Customer Insights?
Dynamics 365 Customer Insights is a cloud marketing CRM application designed to improve customer service by personalizing customer journeys and leveraging AI-driven real-time marketing. It stimulates creativity with recommended content ideas, while AI-predicted customer value enables messages to be prioritized and personalized according to each customer's unique needs and desires.
With Dynamics 365 Customer Insights, the transition to sales teams is seamless, thanks to a shared timeline of interactions and lead scoring tools. Nurturing becomes simple, thanks to personalized, responsive and connected customer journeys.
Dynamics 365 Customer Insights features
Ask for a product demonstration.
Discover how Dynamics 365 Customer Insights - Journeys helps you personalize your marketing campaigns, simplify lead nurturing and leverage multi-channel messaging for your customers.
Find out how this next-generation CRM application can help your business grow.
Our Dynamics 365 Customer Insights services
As a Microsoft Solutions Partner and member of the Inner Circle, Lambert Consulting offers expert guidance in evaluating and delivering tailored Dynamics 365 Customer Insights solutions, as well as smooth implementation, upgrades and ongoing support.
Benefits of Dynamics 365 Customer Insights
Personalize experiences.
Personalize the customer journey according to individual behaviors and preferences, strengthening customer loyalty.
Interact on all channels.
Communicate with your customers across multiple channels, including live chat, telephone, e-mail, SMS and social networks, wherever they are.
Streamline lead nurturing.
AI-driven analytics improve lead generation and nurturing, guiding prospects towards loyalty.
AI-powered insights.
Leverage AI-powered real-time analytics for in-depth insights, precise segmentation and clear visualization of customer journeys.
Our Dynamics 365 Customer Insights services
As a Microsoft Solutions Partner and member of the Inner Circle, Lambert Consulting offers expert guidance in evaluating and delivering tailored Dynamics 365 Customer Insights solutions, as well as smooth implementation, upgrades and ongoing support.
WHAT MAKES LAMBERT CONSULTING YOUR IDEAL PARTNER FOR MICROSOFT DYNAMICS
Rapid deployment.
We deploy applications in just weeks, not months (depending on scope), for fast results and accelerated user adoption.
WHAT MAKES LAMBERT CONSULTING YOUR IDEAL PARTNER FOR MICROSOFT DYNAMICS
Support with SLA
We offer SLA support - always there when you need us. Lambert Consulting 's experts have in-depth product knowledge, backed by extensive experience in deploying Dynamics 365 for hundreds of organizations.
WHAT MAKES LAMBERT CONSULTING YOUR IDEAL PARTNER FOR MICROSOFT DYNAMICS
D365 Managed Services
Maximize your Dynamics 365 investment with managed services from Lambert Consulting Our team offers expert support, from maintenance to custom solutions and in-depth training. With flexible plans, including our Center of Excellence service, we help you scale, optimize, and grow your business.
Dynamics Customer Insights - Journeys and AI
IA AT YOUR FINGERTIPS
Dynamics 365 is natively integrated with Copilot and AI capabilities, giving you chatbot assistance and AI-based predictive insights. Target the best audience and benefit from AI-assisted content generation in Customer Insights - Journeys.
FAQ : Dynamics 365 Customer Insights
FAQ : Dynamics 365 Customer Insights
Discover the key features and benefits of Dynamics 365 Customer Insights - Journeys and see how AI-based insights can help you better understand your customers and deliver personalized experiences.
Don't just engage - engage smarter with AI. Get your copy today!