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CALLTAX

CallTax

Concept

With the increase in the number of devices connected to different telecommunication networks from traditional telephony (TDM) to mobile technologies (GSM, WIFI, DECT) to VoIP , it is very important to control the use of equipment, to check and validate the operators' invoices and to allocate the costs to the different levels of the organisation.

Assessing the quality of your telephone service, managing telephone equipment and identifying abuse are also essential to good business management.

With its range of CallTax solutions, Flexcom helps you meet these challenges.

CallTax 3.0 reaches different market segments through the following variations

CallTax Provider

  • Processing data from fixed and mobile operators
  • Advanced and customisable dashboard for quick access to strategic information.
  • Specific analysis report.
  • Detailed consumption by department, cost centre, etc.
  • Simulation and rate comparison.
CallTax

CallTax Enterprise

CallTax
  • Processing tickets from your PBX.
  • Multi-site, multiPBX solutions.
  • Total traffic management (incoming, outgoing, internal, video, etc.)
  • Measuring the quality of telephone reception
  • Traffic measurement.
  • Wide range of reports (spreadsheets or graphs).
  • Reports in Html, Csv, Pdf, Ms Excel.
  • Advanced and customisable dashboard for quick access to strategic information.

  • Advanced directory for structured reports.

  • Cost centre management.

  • Multi-device management.

  • Notion of user profile for restricted access to the interface and data.

  • Your reports will be sent by e-mail.

  • Malfunction alerts.

CallTax Hospitality

  • Complete hospital and hotel management solution.
  • Complete management of patient and guest telephony.
  • Interconnection with hospital admission systems via HL7, JCaps or Opale (DDI prepayment, automatic localisation).
  • Interconnection with the hotel's front office systems via FIAS2 and CARACAS protocols (Check-in, Check-out, DND, Wake-up, Mini-bar, Room Status).
  • Intuitive and simplified web interface for patient and client management.
  • Voice server for patients and guests.
CallTax

CallTax SME

CallTax
  • Complete billing solution for IPX up to 500 extensions and 2 sites. 
  • Includes all the features of CallTax Enterprise.