Microsoft Teams Direct Routing

Your Unified Communications solution will Office 365  will make the most of the “Bring Your Own Trunk” solution, also known as Direct Routing.

This time it's for real—Microsoft is rolling out the “Direct Routing” feature on its solution Teams that will allow users to make calls through a local or international carrier. “Direct Routing” or direct routing is a feature of Phone System in Office 365. It allows businesses to connect to a device Session Border Controler (SBC) so they can use Microsoft Teams with their own telephone service provider (carrier) to handle calls on the public switched telephone network (PSTN)

Proof of Concept the “Direct Routing” feature from Microsoft Teams

Would you like to successfully conduct a Proof of Concept (PoC) of the Direct Routing Microsoft Teams solution to present it to your management and need a specialist to guide you? For over 10 years, we have been providing products and support for Microsoft OCS, Lync, and Skype for Business and the Cloud Connector Edition (CCE). The Lambert Consulting team has the technical expertise to guide your organization toward the Teams  platform so you can get the most out of it.

Easy transition to the call in Teams

By integrating with an PBX existing system, pilot users can be transitioned to calls in MS Teams while other users remain on their old PBX. Eventually, all users will be able to easily switch to making calls in Teams. Call traffic between these users during the transition remains within the organization.

Support for analogue devices

If an organization wants to switch to making phone calls through MS Teams but still has analog devices such as DECT servers, elevator phones, or pagers, it can connect those devices to Teams and the phone system PABX/PBX via direct routing. Call traffic between the analog devices and Teams users remains within the organization.

Prerequisites

To take full advantage of the functionality, you should follow these steps

• Make sure the Microsoft Teams service is enabled in your package Office 365.
• Check to see if you have access to the Microsoft phone system (Phone System). The license Phone System is included in the E5 package or must be purchased separately.
• Microsoft is working to provide customers with the best possible compatibility. Partner with a company that is certified for the direct routing solution and has expertise in Session Border Controler (SBC). Lambert Consulting is a Microsoft Specialist UCC in Switzerland; it is certified in the Direct Routing and implements for its customers AudioCodes and Ribbon Communications—the market-leading SBC solutions—certified for the Direct Routing Teams.

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