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Lambert Consulting

Artificial Intelligence: A Cross-Functional Offering

Results first. Infrastructure second.

An assistant for your documents, end-of-line verification, a platform for multiple services. Where artificial intelligence is applied is determined by your data, not by a catalog.

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4Comparing Architectures, Criterion by Criterion
2 fieldsSoftware and hardware under one roof
All Use CasesUse cases first, technology last

Our first department

This is what needs to work every morning.

Your servers, your workstations, your phone systems, and your identities. The foundation that no one notices as long as it holds, but that everyone notices the day it fails.

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Multi-siteNational and international projects
3Branches in French-speaking Switzerland
View our client projectsCase Studies and References
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How We Work

A piece of advice, not a sales pitch.

Our approach is consultative: we tell you what we think, even when it’s not in our best interest. That’s what makes projects succeed.

About Us
1995First project, using Microsoft SMS
Family-orientedOn a human scale and sustainable

Our Branches

Vaud, headquarters9 Avenue des Baumettes, 1020 Renens+41 21 806 37 15
Valais134 Oscar-Bider Street, 1950 Sion+41 27 552 00 22
FribourgChemin de Montmoirin 18a, 1618 Châtel-Saint-Denis+41 26 322 59 05
Monday through Friday8:00 a.m. – 6:00 p.m.
Contact UsFirst 30-minute consultation, with no obligation

Lambert Consulting : Leader in Contact Center Solution Integration

In the dynamic landscape of corporate communications, contact centers play a crucial role in delivering high-quality customer experiences. Among the leading solutions, Luware, Anywhere365, and Voca from AudioCodes stand out for their seamless integration with Microsoft Teams telephony. Lambert Consulting, as a leading expert, shines just as brightly as these solutions, serving as a preferred partner for integrations.

Publication Date
2 minReading time
Contact CentersBlog Archive

Integration expertise

Lambert Consulting has quickly risen to the top in contact center integration. We offer industry-leading integration solutions that enable our customers to unlock the full potential of their communications infrastructure.

The Unmatched Advantages of Lambert Consulting

  1. Expertise in Contact Center Solutions: Lambert Consulting strives to develop expertise in integrating contact center solutions such as LuwareAnywhere365 and Voca from AudioCodes. We work to understand the technical intricacies of these platforms, ensuring a seamless and successful integration.

  2. 15 years of experience in Microsoft telephony: A pioneer in the integration of Microsoft telephony, having completed the first international project in Europe for an NGO with 1,500 users. For more than 15 years, Lambert Consulting has maintained its extensive expertise in telephony solutions based on Microsoft (OCS, Lync, Skype for Business and Microsoft Teams). We are also experts in Session Border Controllers/Gateways from leading brands AudioCodes , and Ribbon Communications/ Sonus.
  3. Customer-Centric Customization: Like Luware, Anywhere365, and Voca from AudioCodes, Lambert Consulting focuses on customizing each integration to meet the specific needs of its customers. We strive to create solutions tailored to each business environment.

  4. Leading-edge technical expertise: The team at Lambert Consulting, composed of certified professionals, ensures the precise and professional implementation of contact center integrations. 

  5. Strategic Partnerships: Lambert Consulting has developed strong partnerships with key industry players. These collaborations are designed to strengthen our ability to offer comprehensive and well-integrated solutions.

  6. A Constant Pursuit of Innovation: Lambert Consulting strives to stay up to date on the latest innovations and best practices in the field. We are committed to providing our clients with cutting-edge solutions.

   

An Enlightened Choice for Fruitful Integrations

By choosing Lambert Consulting as your contact center integration partner, you ensure a seamless transition to state-of-the-art solutions. A commitment to quality, technical expertise, and customization make Lambert Consulting the obvious choice for companies seeking successful integrations.

Conclusion

Lambert Consulting Lambert Consulting aligns with current trends in the contact center industry by integrating world-class solutions such as , Anywhere365, and Voca from . With a seamless integration approach, an unwavering commitment to customer satisfaction, and solid technical expertise, positions itself as the ideal partner for companies seeking to optimize their contact centers. Luware AudioCodes

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An article describes what applies to everyone. What varies from one organization to another is the inventory: which applications, which accounts, and which pieces of equipment are actually involved in your organization. The inventory determines the scope of the effort, and it cannot be summarized on a single page.

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