You can translate the application by yourself. To do this, you must perform the 2 following:
Open files from Windows Explorer and go to the folder where the application was installed (by default: C:\Program Files\LAMBERT CONSULTING\CTI for MS - CRM Integration). Then open the languages folder and make a copy of one of the language files. Then rename the copy in string_ [index language] where [index language] is your language code (example: FR for the French, DE for German...)
Then right click on the file and select open with > block Notes.
At the beginning of the file, you must change the following line:
<lang>[name of language] </lang>
Replace [name of language] with the language you want.
Then, it must translate the text between the tags <value> and </value> of each element in the file.
When you have finished, save the file, then go to the ITC, select Options > properties > language and select your language in the "Language selection" list. The application must be restarted to apply settings.
Part of the menu is dynamic through the configuration file that is used. Therefore, for a full translation of the application, the configuration file must also be translated. To do this, edit your configuration file using the Notepad.
You can add your translation by inserting a child node DisplayName inside the parent node DisplayNames in each of the elements that need to be translated, as shown in the example if below:
<DisplayNames><DisplayName Language="Français" Value="Général" /></DisplayNames>
<DisplayName Language="Italiano" Value="General" />